Our Delivery Rates

• We offer a same-day dispatch on items picked & fulfilled from our UK distribution centre.
• Orders must be placed before 2PM Monday-Friday (excluding bank holidays) for same day dispatch.
• Some items can take a little longer, such as large appliances, specialist products and items that we send to you directly from the manufacturer.
• We may consolidate small orders together into a single package. This might mean that item(s) you order may be held until your entire order is ready for dispatch. To avoid this, you can always place multiple orders.
• We recommend reviewing the dispatch time badge on each of our products before ordering or using our shopping filters to pick items that are most likely to arrive for when you need them.
• Estimated dispatch dates are shown in your shopping basket, so check here for an estimate of when you’re most likely to receive your items. If in doubt, our Customer Services team will be more than happy to assist.
• Please note: dispatch times are estimated based on current service levels and not a guarantee of delivery by the shown date.

Check the dispatch badge on each product

Or use our filter options when shopping