We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Read our privacy policy.
Our Delivery Rates
Free Delivery over £50
- Customers will qualify for free delivery on orders over £50 (including VAT).
- In some locations, an additional surcharge will be applied, even where the order is above the free delivery threshold.
- For orders below £50, we offer two standard delivery charges. Service availability is based on your location & the items you order.
- The total cost for delivery is displayed at checkout.
Small Parcel (48 Hour)
Orders up to 8kg
From £3.79
Premium Delivery (24 Hour)
All Orders below £50
From £6.49
Free Delivery
Orders over £50 inc VAT.
FREE!
Dispatch Times
- Dispatch times vary between products. We recommend reviewing the lead-time displayed on each product page before ordering.
- An estimated delivery date for your order is also shown in the shopping basket.
- We may consolidate smaller items into a single package, meaning that item(s) you order may be held until the entire order is ready for dispatch.
- Delivery dates are our best estimate and not a guarantee.
- Please note that delivery and shipping timeframes are calculated based on business days (Monday to Friday) only.
Order Tracking
- We work with several partners to offer you the best value & service.
- We will email you a tracking number as soon as goods are dispatched.
- If you provide a mobile number, our partners may also use this to provide additional tracking details, such as delivery timeslot.
- Where items are sent directly from the manufacturer, service levels may differ and we may not always be able to provide a tracking link.
- You can track the status of your order by logging in to your account.
Evri
Small parcels (up to 8kg).
DHL Parcel UK
Medium to large parcels.
Pallet Delivery
Appliances & bulk orders etc.
Large Appliances & Bulk Orders
- When shipping large appliances & bulk orders, deliveries will be made on a pallet.
- These deliveries are often made on a large lorry and are kerbside only.
- Where there are access restrictions or geograhic surcharges, we may need to contact you to re-quote delivery charges.
Unpack & Position Service
- This service does not include negotiating lifts or stairs.
- Customers are responsible for ensuring products ordered fit through any doorways and we have sufficient access.
- Any excess charges we incur from an aborted delivery are the customers responsibility.
- Geographic restrictions may stop us from offering this service in your area.
- If you are unsure, please contact us before placing an order.
Geographic Surcharges:
Zone | Surcharge |
---|---|
Zone A - UK Mainland Including England, Wales & Scotland (excluding highlands & islands) |
None |
Zone B - Scottish Highlands & UK Islands AB31-38, AB40-56, GY, HS, IM, IV, JE, KA27-28, KW, PA20-80, PH, ZE |
£22.49 Ex VAT £25.79 Inc VAT |
Zone C - Northern Ireland BT |
£17.99 Ex VAT £21.59 Inc VAT |
Zone D - Isle of Wight & Isles of Scilly PO30-41, TR21-25 |
£13.99 Ex VAT £16.79 Inc VAT |
Small Parcels (up to 8kg) Zone B, Zone C, Zone D & FK17-21 |
£7.99 Ex VAT £8.99 Inc VAT |