Free Delivery On Orders Over £50
Next Day Delivery
We offer a next-day delivery service on over 75% of our product range when shipped to the UK Mainland. Our privately-owned stock and distribution centre (located on the outskirts of London) enables us to pick and fulfil most orders as soon as they are placed, dispatching to the customer the same day.
Sometimes, things can take a little longer. The estimated lead time for each product is advertised on the page, so look out for the availability badge when shopping. Our current service level indicates 97% of orders reach the customer within this time.
Customers will qualify for our free next-day delivery service where the sub-total of the order (before VAT) is greater than £50.00. All deliveries below this value will be subject to an additional charge. In some cases, an additional geographic surcharge may still be applied to an order, even where the sub-total of the order is greater than £50.00. Please see our charge table below for zones affected.
- If your order value is below £50 then Delivery will be charged at £5.25
Large Appliances & Special Orders
When shipping heavy catering equipment, large appliances, bulk orders and some specialist items, we normally dispatch them using pallets and a suitably equipped freight provider to ensure they reach you without damage. Depending on the items you order, our Customer Service Team may contact you to organise a two-man delivery and/or re-quote for a specialist service, particularly in areas with geographic surcharges. For further information, do not hesitate to contact us.
- NEW! No minimum order value!
- Delivery times are between 07:00 to 18:30.
- Tracking information is provided by SMS text message so please provide valid mobile number when ordering.
- There are limitations to zones 2, 3 and 4 and we cannot guarantee a next day service.
- For further information on delivery, please see our terms and conditions of sale.
Zone 1 - UK Mainland
Including England, Wales & Mainland Scotland
Zone 2 - Scottish Highlands & Northern Ireland*
AB31-38, AB40-56, IV1-28, IV30-32, IV36, IV40, IV52-54, IV63, KW1-14, PA21-38, PH4-41, PH49-50, BT
Zone 3 - Scottish Islands & Channel Islands*
HS, IV41-49, IV51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE, IM, JE, GY
Zone 4a - Isle of Wight*
*Some items shipped to these zones may incur an additional charge
NEW! Additional Services
We offer a number of additional services that can be purchased alongside our standard Next Day Delivery Promise. Please speak to our customer service agents when placing your order:
- Booking In Service from £12
- Timed Deliveries from £8
- Saturday Deliveries from £15
- Same Day Delivery for account customers within 100 miles