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  1. Strategies for growing sales in cafes

    Strategies for growing sales in cafes
    In the UK, the coffee shop industry saw a market rise of 37%, from £2.4billion in 2011 to £3.4 billion in 2016. After 18 years of considerable continued growth, the coffee shop market is one of the most successful in the UK economy and is set to outnumber pubs by 2030 as coffee shops become the new local. However, a lot of this growth is related to the increase in branded cafe chains such as Starbucks or Costa coffee. While independent ch...
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  2. Glassware Guide For Bars

    Glassware Guide For Bars
    Knowing which glass to serve which drink in can get confusing. which glass do you have gin in? can you put wine in tumblers? which wine glass is for red and which is for white? Etc. So, we’ve put together a guide on the main groups of glassware and what to use them for. All the ranges below can be found in o...
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  3. New Year New Menu

    New Year New Menu
    For any restaurant, the menu is most likely the first (and possibly last) thing a potential customer is going to look at before making a decision to dine at your restaurant. It can’t be argued that a menu mirrors the level of quality you deliver to customers making it one of the most important parts of your business. So, when it comes to changing it, there is always the fear that the change will have a drastic effect on your sales, the dr...
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  4. Have you updated your first aid kits?

    Have you updated your first aid kits?
    Have you updated your first aid kits? The workplace has radically changed in the past decade, yet the standard guidance on first aid kits has remained static under the Health & Safety (First Aid) Regulations 1981. A review in 1997 resulted in the updated publication of an Approved Code of Practice. However, after almost...
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  5. The psychology behind restaurant design - Creating a successful dining space

    The psychology behind restaurant design - Creating a successful dining space
    As any restaurant business owner will know, starting up a restaurant is no easy task and a plethora of things need to be taken into consideration. You think about the menu, the food, who to hire, what drinks to serve. However, the one factor that will influence the success of your business tends to be overlooked, The design of your restaurant…. In an ever-growing crowded and oversatur...
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  6. How to descale a commercial dishwasher

    Effect of limescale on your machine Your dishwasher is a vital part of your kitchen, serving dirty plates to customers won’t be as forgivable as an overcooked Rump Steak. Limescale build up in your machine can be detrimental to your business hygiene rating, to provide sanitation dishwashers reach a temperature of 82.2°c, limescale can build up around the heating element decreasing the machine performance and capabili...
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  7. Can Napkin colour affect the taste of your food?

    Can Napkin colour affect the taste of your food?
    Can Napkin colour affect the taste of your food?  Designing a restaurant to try and create an inviting and successful business is no easy task. From the shape and lighting of the room to the type of tableware and glassware you use, all these elements...
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  8. PAT testing in your Business

    PAT testing in your Business
    What is PAT Testing “Portable Appliance Testing” more commonly known as a PAT test is an inspection in the UK (as well as Northern Ireland, New Zealand and Australia) in which electrical appliances are checked for safety. The Testing encompasses a visual inspection of the equipment including any flexible wires or cables to determine their condition. Also, when necessary verification of Grounding (earth-wire) continuity and a test of the condition of the insul...
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  9. How to remove lipstick from your glassware

    How to remove lipstick from your glassware Most pubs want to attract as many women as possible to drink within their establishments. More women will usually encourage more men (more drinks sold) and an envious pub atmosphere that every publican wants to achieve. Having...
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  10. Tannin Problems

    Tannin Problems
    What is Tannin? Tannin is a chemical that naturally exists in tea and coffee as well as wine and other alcoholic beverages. It can stain crockery and leaves a messy brown ring around mugs and splotchy marks on saucers. A common misconception is that bleaching will make the stains go away, but it only makes them invisible, it doesn't remove the stain. The stain is still in the glass or cup and will affect beer head retention and will a...
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