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Low Price Promise: We Will Beat Any Quote For Catering Equipment & Catering Supplies
Been quoted cheaper elsewhere?
Send us the quote before you order and we will beat it, on the equipment, the warranty, the installation and the delivery, not just the headline price.
We check many of our competitors' prices on branded and identical stocked items every day. Whenever we find a lower final price, including taxes, fees, charges and same-day delivery, we drop our price where possible.
We do not pretend to be cheapest on every line at every moment. Prices move, and nobody tracks every product in the market perfectly. That is exactly why the promise exists: if you find a lower quote, we will beat it.
We are also a major importer and the sole UK distributor for several leading brands, which means on a lot of ranges we are buying at a level our competitors cannot.
What to send us
The competitor's name and a link, screenshot or PDF of the quote
The exact product, model or part number, not just a description
The full price including VAT, delivery and any fees
The date of the quote and how long it is valid
How to claim it
Three steps, and no forms to fill in.
Send the quote
Email it, call it through or bring it into the showroom. A competitor quote, screenshot or web page all work.
We check it
We confirm it is the same product and compare the total cost, including delivery, warranty and installation.
We beat it
You get a revised price back the same working day, before you place your order.
Yes. The comparison is like for like on branded and identical stocked items - the same manufacturer, the same model, the same specification. A visually similar own-brand alternative is not a match.
How do you compare the price?
On the total cost of getting the item working in your kitchen. That means the competitor's final price including taxes, fees, delivery charges and, where relevant, installation and warranty.
Is anything excluded?
The competitor needs to be a UK-based supplier with the item in stock and available to deliver. We cannot match clearance, ex-display, auction, liquidation or member-only pricing, or a price that is below our own cost. Graded stock is compared against graded stock.
Does it apply alongside my account discount?
Yes. If your account already carries a discount, we will still look at the quote and beat the price you have been given elsewhere.
How quickly will I hear back?
The same working day in most cases. If the item needs checking with a manufacturer we will tell you that when you send it over, rather than leaving you waiting.