1. All goods sold by the company are sold subject to these conditions.
2. Quotations and prices
All quotations of prices (whether written or oral) are subject to withdrawal or amendment by the company at any time prior to receipt by the company or any acceptance and thereafter are subject to correction of errors at any time.
If the company has not received an acceptance within 30 days of the date of quotation, the quotation shall be deemed to have lapsed.
The prices quoted by the company’s representatives are subject to stock availability, and whilst every endeavour will be made to supply at quoted prices, the company reserves the right to revise the prices without prior notice. In particular, should any increase occur in the cost of labour, materials, transport and all or any other direct costs between the date of quotation and dispatch of goods, the company reserves the right to adjust the contract price accordingly.
All descriptions, dimensions particulars, weights and specifications submitted by the company are deemed to be approximate only, as are the details given in any company catalogue, price lists and advertising, and do not form part of thes contract.
The company reserves the right to modify or vary the design, specification or finish any of our prices without notice.
(a) Payment for goods shall be made by cash with order unless credit terms have been arranged, in which event, payment for goods supplied under the contract shall be on the last working day of the month following the month of the invoice unless stated on the face of the invoice.
(b) If payment of the price or any part thereof is not made by the due date the company shall be entitled without prior notice and without affecting other rights hereunder:
(c) The customer shall have no right set-off in respect of any claim it may make against the company.
(d) The time for performance of the customers obligations (whether as to payment or otherwise) shall be of the essence so that failure to perform shall entitle the company at its option to treat the contract as repudiated by the customer and in the event that invoices remain outstanding following the agreed credit terms than all invoices then in existence, whether or not due for payment, will immediately become due and payable.
(d) The company shall have the right to set-off against any sums due by the company or any of its associated companies to the customer.
The cover will endeavour to deliver the goods without delay and comply to reasonable delivery instructions, but any specified time of delivery shall not be of the essence of the contract and the company shall not be liable of late delivery howsoever caused or shall such failure to deliver be deemed to be a breach of contract.
At the Buzz Catering Supplies we use either Citylink or Palletways for all our deliveries and we aim to dispatch all completed orders received before 2pm on the same day.
Next Day Delivery - this will cost you a sum of £4.50 + VAT if your order is under £50.
Free Next Day Delivery - you will qualify for this service if your order is over £50.
Please note that we are not responsible for Citylink's or Palletways services and therefore cannot fully guarantee your next day delivery - but 99% of the time you will receive your order the following day!
Most products are available for next day dispatch - any queries on products contact our sales office or our live chat agent.
5. Title of goods
6. Cancellation by the company
If the customer shall fail to make any payment when due or enters into any arrangement with it’s creditors, or if being an incorporated company, shall have a receiver appointed or shall pass a resolution for winding up or a court shall make and order to that effect, or if being an unincorporated company, shall have a receiving order made against it , or if there shall be any breach by the customer of any of the terms and conditions herein ( or, in the case of special print orders, of any of the special print orders terms and conditions) the company may defer or cancel any further deliveries and treat the contract as determined without prejudice to it’s right to the unpaid purchase price of the goods delivered and to damages for any loss suffered in consequence thereof and to any interest outstanding. The company reserves the right to cancelled or reduce any order in event of being unable, for any reason, to execute either the whole or part thereof.
Quoted prices for the goods ordered which are to be delivered to any part of Zone (as per our map) where the order exceeds £50 include carriage costs. In respect of orders with a value less than £50 a handling charge in addition to quoted price.
8. Claims arising from damage or partial loss in transit must reach the company within 24 hours from the date of delivery. Claims for non-delivery must reach the company within 24 hours from the date of dispatch. All other claims must reach the company within 24 hours from deliver. Damaged goods must be retained for inspection/collection.
To request a return of any item be it faulty, unwanted or incorrect you must request an RAN Number (Returns Authorisation Number). This can be done automatically online by clicking here
All goods unless stated (on invoice) are parts only warranty.
In respect of the goods which are provided to the reasonable satisfaction of the company to be damaged of defective due to the defects in material of workman hip, the company will, free of charge, within a period of 12 months from the date of resale of such goods by the buyer, either (at the companies option):
The obligation stated in the paragraph will not apply where:
Any goods that have been replaced will belong to the company. Any required or replacement goods will be liable to repair, replacement or refund under the terms specified in paragraph 2 of the warranty section for the unexpired portion of the 12 month period (as the case may be) from the original date of resale of the repaired or replaced goods.
Subject to the unfair contract terms act 1997, and the ‘requirement of reasonableness’ therein in the event of any claim made against the company may in respect of any matter whatsoever, the liability (if any) of the company shall be limited to the replacement of the goods sold by the company in respect of when the liability (if any) arises only, and under no circumstances shall the company be liable to the customer or any other party for any consequential loss or damage whatsoever.
13. Force Majeure
Every effort will be made to carry out the contract but its due to performance is subject to cancellation by the company and to such variations at the company may find necessary as a result of inability to secure labour, materials or supplies as an act of god, war, strike, lockout, other labour dispute, fire, flood, drought, legislation or other cause (whether of the forgoing class or not) beyond the companies control. The companies control. The company shall be under no liability for failures, variations and delays attribute to causes beyond its control.
14. Entire Agreement
The contract contains all the terms which the company and the buyer have agreed in relation to the goods and supersedes any prior written or oral agreements, representations or understanding between these parties relating to such goods. The buyer acknowledges that it is not relied on any statement, promise or representation made or given by or on behalf of the company which is not set out in this contract
15. Other conditions of sale
By ordering any goods from the company, the customer will be deemed to have accepted that these conditions contained or in any letter, acceptance form, receipt or the like received by the customer in connection with the goods so ordered and that any such other conditions will not form part of the contract between the company and the customer for the sale of such goods. For the avoidance if doubt, in the case of products specifically stocked at the request of the customer, any additional terms do not apply in addition to these conditions do not form part of the contract for the sale of such goods between the company and the customer.
16. Proper law
These conditions and all quotations, offer and acceptances shall be governed by and constructed according to English law.
If you'd prefer to order by phone or need some help or advice on your order: